Finding product serial number

Steps to find serial number depends on the type of device you have. If you know the model of your device, please follow the steps below to identify it's serial number.

Deck Neo, P300 and P400

From VaporOS

1. Turn on your device.
2. If autologin is enabled, logout from remote session.
3. Click on status bar icon on bottom right corner of your device.
4. Click on the cog icon to open settings.
5. Go to about tab on the settings page.
6. Serial number of your device should be visible there.

From Vapor Device Manager

1. Turn on your device.
2. Start Vapor Device Manager on server.
3. Wait until device gets connected to Vapor Device Manager.
4. Click on menu icon on the right end of devices list.
5. Click on configure.
6. Go to about section.
7. Serial number of your device should be visible there.

Deck Studio and Mini

From VaporOS / Linux

1. Turn on your device.
2. Open a terminal.
3. Enter the following command and press enter.

   sudo dmidecode -t system | grep Serial
4. Enter your administrator password when requested.
5. Serial number of your device should be visible in the command output.

From Windows

1. Turn on your device.
2. Open a command prompt. (Search "Command Prompt" in search or type "cmd" in Run box)
3. Enter the following command and press enter.

   wmic bios get serialnumber
4. Serial number of your device should be visible in the command output.